Contact information and booking procedure

My contact details are as below:

Julia Wardle

Address: 43 Miller Drive, Fareham, Hampshire, PO16 7LY

Email: irish_eyes_65@hotmail.com

Telephone: 01329234648

If you phone, and nobody answers please leave a message with your name, number and reason you are phoning. I will phone you back as soon as I can (when I’ve heard the message during my opening hours. On days I am closed for the day, over Christmas and new year, aswell as a few weeks in October when I am on holiday myself I will not be able to reply to phone messages or emails, but would get back to you when I am available again. If you do not leave a message I cannot help, as I would not know you have phoned without a message being left. I will answer the phone when I am around but as you can appreciate I may not be available all the time to answer the phone.

Thank you for your understanding.

Booking procedure

Firstly I will need to ask you about your tortoise/s so I know as much about them as possible, and to make sure I can offer them the best care possible. Any questions you have, you can ask me aswell.

If you are still interested in potentially booking with me, you can now come and view before deciding whether you would like to book. However viewing first is not compulsory. Please contact me first to arrange a day and time to view if this is what you would like to do.

I will take you down the side gate into the back garden. Please knock the front door first and I will come out to greet you.

If you have an email I will need to email you all my conditions. You will need to read through these as by booking with me you are agreeing to all conditions.

If you do not have an email you would need to come and read and sign the forms in person.

If after viewing and seeing the forms in person or already by email (or not viewing and seeing the condition forms by email) you are happy to go ahead you will need to pay a 50% non refundable deposit to secure the space/s. You can either pay by cash or online bank transfer. I do not have a card machine.

In all instances until the 50% non refundable deposit has been paid a space/s has not been secured or guaranteed.

For safety reasons viewings, bringing and collections round the side gate will only be available during daylight. Any other times will be at the door only.

I hope to see you soon. Thank you.